Threats

Phishing & scams

Nine scams families run into most, mocked up so the red flags are obvious, plus who each one usually targets and where to report it.

What do the most common scams look like?

Phishing email targets everyone

What does a phishing email scam look like?

Inbox: 1 new message

From: [email protected]

Subject: URGENT: your account will be suspended

Dear Valued Customer, we detected unusual activity. Verify your account now or it will be permanently closed within 24 hours.

A fake email posing as a bank, retailer, or service claims there's a problem with your account and pushes you to "verify" by clicking a link.

  • Sender's domain is misspelled or slightly off, like paypa1-secure.com
  • Urgent or threatening subject line
  • A generic greeting such as "Valued Customer" instead of your name
  • The button or link leads to a fake look-alike site
FTC: how to recognize phishing →

Smishing (text) targets everyone

What does a smishing text scam look like?

Text message: +1 (000) 555-0199
Your package could not be delivered. A $1.99 redelivery fee is required: bit.ly/redeliver-2x9k

A text pretending to be a delivery service, bank, or government agency asks you to click a link and pay a small "fee" to release a package.

  • Sent from an unknown or random-looking number
  • A tiny fee is used to create urgency
  • A shortened or unfamiliar link
  • Real delivery services don't text you to collect fees
FTC: spot spam text messages →

Tech support popup targets parents and grandparents

What does a tech support scam look like?

⚠ Browser alert

5 VIRUSES DETECTED

Your computer is at risk. Do not close this window. Call 1-800-555-0142 immediately for support.

A browser popup claims your computer is infected and tells you to call a number immediately, aiming to get remote access or payment.

  • A loud, alarming warning takes over the whole screen
  • An exaggerated claim like "5 viruses found"
  • A countdown timer pressures you to call right away
  • It warns you not to close the window, a classic isolation tactic
FTC: avoid tech support scams →

Grandparent / family emergency targets grandparents

What does a grandparent emergency scam look like?

Incoming call: Unknown number

"Grandma? It's me. I'm in trouble and need you to keep this quiet. Can you send money by gift card right now?"

A caller pretends to be a grandchild or relative in trouble, sometimes using a cloned voice, and pressures the victim to send money quietly and fast.

  • Caller ID is blocked or unknown
  • The caller says "it's me" and waits for you to supply a name
  • You're asked to keep it secret from the rest of the family
  • Payment is requested by gift card, untraceable once shared
FTC: fake emergency scams →

Romance scam targets adults on dating and social apps

What does a romance scam look like?

Dating app message
"I've never felt this close to anyone, and we've only talked a week. I can't video call right now, but I need $500 for an emergency. Can you send it as crypto?"

A new online match builds an intense, fast-moving relationship, then invents a crisis and asks for money, often through gift cards or crypto.

  • A polished, model-like profile photo
  • Strong feelings declared unusually fast
  • A convenient excuse for never meeting or video calling
  • Eventually, a request for money, gift cards, or crypto
FTC: what to know about romance scams →

Gift card / prize scam targets everyone, especially teens and seniors

What does a gift card or prize scam look like?

Text message
CONGRATULATIONS! You've won a $1,000 gift card. Claim within 15 minutes, just pay a small $4.99 fee here: claim-your-prize.win

A message claims you've won a prize you never entered, then asks for a small fee or your card details before you can "claim" it.

  • You're told you won something you never entered
  • A countdown clock pressures a fast decision
  • A fee or personal information is required to claim a free prize
  • Legitimate prizes never require payment to receive
FTC: avoiding gift card scams →

Investment & crypto scam costs victims the most money of any category

What does a crypto investment scam look like?

Trading app dashboard

Balance: $14,382.50 (+312%)

Withdrawals require a final deposit to "unlock funds"

A slick trading app, or a new online friend, walks you through guaranteed fast returns on crypto, then blocks withdrawals until you deposit more.

  • Guaranteed, unusually high returns with "no risk"
  • The pitch starts with a relationship, a text to the wrong number, or a social DM
  • A fake dashboard shows gains that grow the more you deposit
  • Withdrawals always require "one more" payment first
Investor.gov: red flags checklist →

Job & task scam targets teens and job seekers

What does a job or task scam look like?

Text message: Unknown number
Hi! We saw your profile and have a flexible remote job rating products, $35/hour. Message us to start today, no application needed.

An unsolicited text or DM offers easy pay for simple online tasks. Early payouts build trust, then either the real job never appears or you're asked to pay for a starter kit you'll never see again.

  • The offer arrives by unsolicited text or DM, not through an application you submitted
  • Vague tasks, like "rating products" or "optimizing apps," for surprisingly high pay
  • Small early payments build trust before the real ask
  • You're asked to pay upfront for training, a kit, or software
FTC: job scams →

Gaming platform scam targets kids and teens on Roblox, Discord, and Fortnite

What does a gaming platform scam look like?

Discord DM: "Roblox_Support_Team"
Free 10,000 Robux giveaway! Just log in here to claim: robIox-rewards.net

A message, often posing as a friend or as platform "support," offers free in-game currency or a great trade, then asks for your login, a trade that only benefits them, or a click on a link that steals your account.

  • An offer of free Robux, V-Bucks, or rare items that seems too generous
  • A request to "trade first" or send an item before getting anything back
  • A link to a look-alike login page asking for your username and password
  • A message claiming to be platform "support" asking for your account details
FTC: kids, video games, and unexpected payments →

Spot one of these? Report it.

Forward phishing emails to [email protected], forward scam texts to 7726 (SPAM), and file a report at ReportFraud.ftc.gov or IC3.gov.

Report at ReportFraud.ftc.gov
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